Shipping Policy

1. After you place an order, please allow us 1 to 3 business days to ship your order (The shipping time may vary due to uncontrollable factors, e.g.: political activities, and climate changes ). Please be known that we do not process orders or shipping on weekends or holidays.If you have special circumstances or requests, you can leave us a message in the shopping cart.

2. Please make sure all the shipping information you provide to us is correct. If you need to change the address, please don't hesitate to contact us before the package ship out. We will help you contact the shipping carrier that is responsible for the transportation, but we are not responsible for any package damage, loss, or delay caused by incorrect shipping information customers provide or caused by the shipping carrier during the transportation.

3.SHIPPING CHARGES.
Fast shipping-$12.9
Free shipping over orders $1+
Any tax or duty, shall be borne by seller
4. Our shipping warehouse is located in the USA and U.K. But we support shipping all over the world.(PS:The carrier for standard shipping is USPS and the carrier for expedited shipping is FedEx.)

5. Standard shipping is not available for P.O. Boxes and APO/FPO addresses.
6. Products will be shipped within 1 to 3 business days of purchase, delivery takes approximately 3-15 business days.

If you have any further questions, feel free to contact our support team:
Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at: serviceonline@samvek.com